What can I expect after buying a metalworking machine? - DIMAKIN Machinery
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What can I expect after buying a metalworking machine?

What can I expect from DIMAKIN after buying a metalworking machine?

When you buy a machine from DIMAKIN, we don’t just immediately disappear like some suppliers! We pride ourselves on being there for the lifetime of your machine, whatever you need. There are several things you can expect from DIMAKIN, both immediately after your purchase and long into the future.


Once you buy a DIMAKIN metalworking machine, you’re a part of the DIMAKIN family for the lifetime of your machine


Rapid delivery

When you purchase a machine that is in stock, we will work our hardest to make sure the machine leaves that very same day, for delivery next day. Not only does this fast delivery reduce the chance of any damage to your machine, but it’s also the standard of service we like to hold ourselves to.

We want you to be able to start using your machinery immediately!

Dedicated delivery drivers

Some machines, such as pillar drills and workshop presses are especially difficult to ship, owing to their upright, unstable nature. Because of this, we employ dedicated drivers to transport certain machines directly from our door to yours. Additionally, knowing when your delivery will arrive is important.

We work closely with our customers to arrange a day that best suits their busy schedule, whether that is ‘tomorrow’ or ‘three weeks on Friday’!

No forklift? No problem.

Are you in the heart of London? Or a residential premises? Is your forklift down for servicing?

We know not all customers have access to a forklift truck. Because of this, we offer tail lift deliveries on almost all machines. Alternatively, we can arrange a crane lift off the delivering truck.

So just let us know your situation, and we will always be able to help you.

12 months warranty on all metalworking machines

In the very unlikely event that your machine breaks down, DIMAKIN offers a 12-month (1 year) warranty on all machinery.

This should give you the peace of mind that should the worst ever happen in the first year of your equipment purchase, we have your back.

Depending on the nature of the breakdown, DIMAKIN can offer both back-to-base and local repairs and servicing.

Our service engineers are here to help you.


Need some advice on how to use your metalworking machine?

Give us a call or email!


Lifetime of service possibilities

In addition to being here for you if your machine breaks down, our service engineers are here for you to make sure your machine never breaks down! Whether it is in the first 12 months or beyond.

Contact a service engineer at DIMAKIN today for options on annual, bi-annual, or any other servicing package for your metal fabrication machinery.

Continued advice

As we always like to say, once you buy a DIMAKIN metalworking machine, you’re a part of the DIMAKIN family for the lifetime of your machine.

Got a question about a new application you want to give a try? Give us a call or email! Need some advice on how to use your machine? There’s no deadline when you can ask us by.

You could have your metalworking machine tomorrow, so what are you waiting for?!


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