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WHO DO YOU SHIP WITH? 

DIMAKIN use many courier companies to ship, ensuring you receive your machinery both on time, and in one piece! Some machines, such as drill presses, require a dedicated courier to deliver from our warehouse directly to you. Most machines, however, can be delivered overnight to most locations in the UK for next day delivery on a standard pallet!

HOW LONG IS SHIPPING? 

If in stock in our UK warehouse, most orders will be shipped same day. For most destinations across the UK, the machine will arrive next day. However some Scottish locations will take up to 2 days!

CAN I COLLECT MY MACHINES?

If it’s more convenient, feel free to arrange your own collection. A member of our team will load your vehicle with one of our on-site forklift trucks. Please ensure the vehicle you collect with can take both the size and weight of the machinery you are collecting and is capable of being safely secured down.

DOES MY MACHINERY REQUIRE ASSEMBLY?

Machinery is sold crated and boxed as standard, usually in one or two pieces. The dimensions and weight can be found in the product specifications. DIMAKIN machinery is sold fully wired up so you can use the machinery almost immediately. In most cases, all you are required to do is bolt the base to the head and wire a plug suitable for your location.

WHAT HAPPENS IF MY MACHINE IS DAMAGED?

While DIMAKIN tries hard to ensure all packages get to their destination in perfect condition, sometimes accidents happen. Please check your machinery for damage before signing for delivery. If your machinery has been damaged during transport, please refuse delivery and contact us directly.

For more information on anything covered here, please call a member of the team on 02476 210 123 or vist our FAQ‘s.